Frequently Asked Questions (FAQ)
1. What services does Manny Phone Shop offer?
We provide repair services for a wide range of electronics, including cellphones, tablets, gaming consoles, and other devices. Additionally, we sell hardware such as gaming consoles, headphones, and accessories for computers, gaming, and cellphones.
2. Do you offer delivery services?
No, we currently do not offer delivery services. However, you can pick up your items directly from our store in Yorkton, SK, once they are ready.
3. How long will my repair take?
The repair time varies depending on the device and the issue. Most repairs are completed within a few days, but we will give you an estimated time when you drop off your device. We will notify you as soon as it is ready for pickup.
4. Do I need to back up my data before bringing in my device?
Yes, we recommend backing up all your data before bringing in your device for repair. While we take every precaution, Manny Phone Shop is not responsible for any data loss that may occur during the repair process.
5. What happens if my device cannot be repaired?
If we are unable to repair your device, we will let you know as soon as possible. While we do our best to fix every issue, some devices may be beyond repair due to extensive damage or hardware failure. In such cases, any diagnostic fees may still apply.
6. What if I don’t pick up my device after the repair is done?
Once your repair is complete, we will notify you. If the device is not picked up within 30 days, it will be considered abandoned. After that time, we may dispose of, recycle, or sell the device, and we will not be liable for any loss or damage.
7. Do you provide a warranty on repairs?
We offer a limited warranty on most repairs, which typically covers parts and labor for a set period. However, the warranty does not cover issues caused by physical damage, misuse, or additional problems unrelated to the original repair. Please ask us for specific details about your repair warranty when you drop off your device.
8. Can I purchase hardware from your store?
Yes! We offer a wide range of hardware, including gaming consoles, headphones, and various accessories for cellphones, computers, and gaming. Visit our store to explore our selection.
9. How do I pay for my repair or purchase?
We accept various payment methods, including cash, credit, and debit cards. Full payment is required upon completion of repairs or at the time of hardware purchase.
10. What should I do if I have more questions?
Feel free to contact us at any time! You can reach us by phone or email, or visit our store in Yorkton, SK, and our friendly staff will be happy to assist you.