Warranty And Services
Warranty and Services
At Manny Phone Shop, we strive to provide high-quality repair services and reliable hardware products. Our warranty policy ensures that our customers are aware of the coverage provided and any conditions that may apply.
1. Warranty on Repairs
Most of our repairs come with a limited warranty that covers the parts and labor associated with the original repair. This warranty typically lasts for [insert time frame, e.g., 30 or 90 days] from the date of repair and covers only the specific issues addressed during the repair process.
However, this warranty does not cover:
Any new damage or defects caused by mishandling, misuse, or physical damage after the repair
Water damage or other environmental damage that occurs after the repair
Issues unrelated to the original repair
Please note that any repair warranty must be explicitly stated on the payment receipt. If no warranty is indicated on the receipt, the repair is provided “as-is,” with no further warranty coverage.
2. Warranty on Hardware Purchases
Many hardware items sold in our store come with a manufacturer’s warranty. These warranties are governed by the specific terms and conditions set by the manufacturer and may vary depending on the product. If your purchase includes a manufacturer’s warranty, it will be noted on your purchase receipt or within the product’s packaging.
Please be aware that:
Hardware purchases that do not have a manufacturer’s warranty explicitly stated on the purchase receipt are sold "as-is" and do not include any additional warranty from Manny Phone Shop.
We are not responsible for any warranty claims or repairs once the manufacturer's warranty has expired.
3. No Warranty Without Receipt
If there is no warranty explicitly noted on your purchase or repair payment receipt, no warranty coverage applies. It is the customer’s responsibility to retain their receipt as proof of purchase and warranty terms. Without the receipt, we are unable to honor any warranty claims.
4. Customer Responsibilities
To maintain the validity of your warranty (where applicable), we recommend that you:
Handle your devices with care, avoiding any physical damage, water exposure, or misuse.
Follow the manufacturer's guidelines for usage, storage, and maintenance.
5. Limitations of Liability
Manny Phone Shop is not responsible for any incidental, indirect, or consequential damages resulting from the use of repaired items or hardware purchased from our store. Our liability is limited to the specific services or products covered by the warranty stated on your receipt.
6. Warranty Claims
If you believe your repair or hardware is covered under warranty, please contact us immediately. We will assess the issue and determine whether it falls within the scope of the stated warranty. Any warranty claims must be made within the warranty period indicated on the receipt.